Privacy Policy
Effective date: August 28, 2026
IRIS Merchants Limited Company LLC, doing business as CrimeGuardian.com ("CrimeGuardian," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit CrimeGuardian.com, create an account, make a purchase, or contact us.
Information We Collect
We collect information you provide directly to us, including identifiers and contact information such as your name, email address, telephone number, billing and shipping address, account information, transaction and order information, customer-service communications, and marketing preferences. Payment information is transmitted to and processed by third-party payment providers when you make a purchase.
We also collect certain device, network, browsing, and usage information when you use our website, such as your IP address, browser and device information, pages viewed, referral source, cookie-related information, and information used to help protect against fraud and misuse.
Sources of Information
We receive personal information directly from you; automatically from your browser or device when you use the website; and, where applicable, from service providers involved in transactions, payment processing, fraud prevention, analytics, shipping, or fulfillment.
How We Use Information
We use information to process and fulfill orders, provide customer support, prevent fraud and misuse, improve our website and services, comply with legal obligations, and send transactional messages. With your consent or where otherwise permitted, we may send product updates, safety resources, and promotional messages. You may unsubscribe from marketing emails at any time.
How We Share Information
We share information only as needed with service providers that help operate our business, including payment processors, shipping and fulfillment partners, website and hosting providers, email-service providers, analytics providers, and fraud-prevention providers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.
Cookies and Similar Technologies
CrimeGuardian.com uses cookies and similar technologies to operate the website, maintain shopping carts and user sessions, remember preferences, enhance security, understand website usage, and, where applicable, support analytics and marketing. You can control cookies through your browser settings, although disabling certain cookies may affect site functionality.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, fraud prevention, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of internet transmission or storage is completely secure.
Your Privacy Rights
Depending on where you reside and applicable law, you may have the right to confirm whether we process your personal information; access certain information we maintain about you; correct inaccuracies; request deletion; obtain a copy of certain information; opt out of certain processing for targeted advertising, sale of personal data, or profiling where applicable; withdraw consent where processing is based on consent; and appeal certain decisions regarding a privacy request where required by law. These rights are subject to applicable exceptions and may not apply in all circumstances.
To make a privacy request, contact us at support@crimeguardian.com. We may take reasonable steps to verify your identity before processing certain requests. We will use information submitted in connection with a request only as reasonably necessary to verify and process the request. We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
Children’s Privacy
CrimeGuardian.com is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Services
Our website may contain links to or integrate services provided by third parties. Their privacy practices are governed by their own privacy policies, and we encourage you to review those policies.
Changes to This Policy
We may update this policy from time to time. We will post the revised version on this page and update the effective date.
Contact Us
IRIS Merchants Limited Company LLC d/b/a CrimeGuardian.com
64 W Central Ave, Suite 5042
Edgewater, MD 21037
support@crimeguardian.com